What is Bias and what can Medical Professionals do about it?

This video is from the Institute for Healthcare Improvement. 

Addressing implicit bias is never easy. Among dedicated health care professionals, it can be especially difficult to contemplate the possibility of harboring unconscious attitudes or stereotypes.

But, to quote IHI’s Chief Scientific Officer Emeritus and Senior Fellow Don Goldmann, “the uncomfortable truth is that we live in a society in which stereotypes about groups of people are ubiquitous, and it follows that almost everyone has some implicit bias.”